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As a Site IT Engineer, you will play a critical role in supporting the digital and infrastructure operations of MOLEX OSBU manufacturing sites. You will be responsible for ensuring the stable operation of IT infrastructure and production-related systems, providing first-level technical support, and enabling efficient production through reliable and high-availability IT services. This role requires strong technical expertise, a production-first mindset, and the ability to collaborate effectively with Global IT in a fast-paced manufacturing environment.

What You Will Do

• Manage and maintain site-level IT infrastructure, including LAN/WAN, wireless networks, and end-user devices, ensuring high availability for production operations.

• Provide L1 technical support for both office and shopfloor environments, ensuring timely resolution of incidents in alignment with SLA requirements and minimizing production impact.

• Support manufacturing systems and shopfloor IT devices (e.g., MES terminals, label printers, scanners, PDAs), including troubleshooting and daily operation support.

• Ensure reliable network performance to support production activities and respond quickly to network-related incidents.

• Implement and operate IT solutions following OSBU IT standards, while coordinating with OSBU IT on network architecture, security policies, and system improvements.

• Support IT deployment for capacity expansion projects, including production line setup, relocation, and new site build-out, ensuring readiness aligned with project timelines.

• Analyze recurring issues, propose improvement actions, and drive continuous improvement to enhance system stability and operational efficiency.

• Maintain IT documentation, asset records, and comply with OSBU IT governance and cybersecurity requirements.

• Perform additional tasks as assigned by the supervisor.

Who You Are (Basic Qualifications)

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Minimum 2–5 years of experience in Site IT or manufacturing IT environments.

• Strong knowledge of network technologies (Cisco LAN/WLAN), IT infrastructure, and troubleshooting in production environments.

• Hands-on experience supporting shopfloor IT devices and systems.

• Familiar with Windows systems, network operations, and basic IT service management processes.

• Good English and Chinese communication skills (spoken and written), with the ability to work in a global team.

• Service-oriented, responsible, and able to handle high-pressure production scenarios.

• Fast learner with strong problem-solving skills.

What Will Put You Ahead

• Experience in global manufacturing companies or working with Global IT organizations.

• Familiarity with MES or shopfloor system integration.

• Experience in network high-availability design or wireless optimization.

• Knowledge of ITIL processes and continuous improvement practices.

• Strong sense of ownership and ability to bridge Global IT and local business needs.