Your Job
The Business Analyst (BA) will be a part of an international team that designs, develops and delivers new applications for Koch Industries. Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Technology Center (KTC) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KTC rapidly scales up its operations in India, its employees will get opportunities to carve out a career path for themselves within the organization. This role will have the opportunity to join on the ground floor and will play a critical part in helping build out the Koch Technology Center (KTC) over the next several years. Working closely with global colleagues would provide significant international exposure to the employees.
Our Team
This position will work with the Georgia Pacific Consumer Products IT organization as a part of the KOLO Smart Restroom System team. The position will report direct to the IOT Team Lead located in Bangalore, India, but primarily support the goals of the USA based product, data and operations teams. The role creates long-term value through support of our connected devices business partners. In addition, the candidate should demonstrate initiative, good economic-thinking, analytical skills, and a sense of urgency.
What You Will Do
- Managing and executing firmware over-the-air updates (FW OTAs) to ensure all devices have the appropriate and most current configuration in the field.
- Building site structure in our account configuration and device management applications for all customer locations.
- Maintaining complete and accurate documentation of all pertinent hardware metadata deployed at customer locations.
- Provide feedback to product management and development teams on potential improvements to operational tools such as Device Management and Account Configuration application.
- Ensuring all inactive network devices are expeditiously flagged for removal from customer accounts to avoid OpEx waste.
- Analyzing gathered requirements to identify functional and non-functional specifications.
- Defining requirements clearly through use cases, user stories, and other documentation.
- Communicating requirements effectively to development teams and stakeholders.
- Tracking requirements throughout the software development life cycle (SDLC) and ensuring they are met.
- Creating use cases, user stories, functional specifications, and non-functional specifications.
- Reviewing and approving requirements with development teams and stakeholders.
- Tracking changes to requirements and ensuring their correct implementation.
Who You Are (Basic Qualifications)
- Total years of experience: 3 to 6 yrs.
- Strong conceptual, analytical, and problem-solving skills
- Experience with MySQL and AWS Redshift
- Experience with Python
- Proficiency in gathering, analyzing, and documenting business requirements.
- Strong communication and interpersonal skills to effectively collaborate with teams and stakeholders.
- Experience supporting and working with cross-functional, geographically dispersed.
- Strong proficiency in written and verbal English.
- Bachelor’s degree in computer science, Engineering, Business Administration, or related field.
What Will Put You Ahead
- Experience working with IoT device operations or on an IoT device or software development team.
- Experience with tools such as Jira, Confluence, or similar software development tools.
- Experience with agile development practices and tools.
- Familiarity with data analysis and visualization tools.
- Advanced knowledge of SQL and/or Python
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
"Koch is proud to be an equal opportunity workplace."
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