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Serve as a customer-facing quality leader responsible for driving successful product launches and supporting customer quality issues across new product introduction and production programs. The position focuses on risk prevention and system-level quality improvement through strong leadership of APQP, DFMEA, PFMEA, Control Plan, and Special Characteristics activities while acting as a primary interface between customers and internal engineering, manufacturing, and quality teams.

Molex is a leading provider of electronic solutions, committed to innovation and excellence. Our team is dedicated to delivering high-quality products and services to our customers worldwide. Join us and be part of a dynamic and forward-thinking organization.

• Customer Launch & Field Quality Leadership:  Lead quality execution for new product launches, ensuring APQP deliverables and customer milestones are achieved on time. 
• Customer Interface:  Act as the primary North America customer quality interface for launch and production-related quality issues, including escalation communication and status alignment. 
• Customer Issue Resolution:  Drive resolution of customer concerns and field quality issues, including containment coordination, root cause validation, corrective action follow-up, and effectiveness review. 
• DFMEA / PFMEA :  Facilitate and challenge DFMEA and PFMEA activities to ensure lessons learned, warranty trends, and field issues are effectively incorporated into risk assessments, process controls, and quality planning deliverables. 
• Risk-Based Challenge:  Challenge technical assumptions and drive meaningful risk reduction rather than documentation completion only. 
• Special Characteristics Management:  Lead identification and alignment of Critical and Significant Characteristics; ensure proper deployment into control plans, measurement systems, reaction plans, and traceability. 
• System-Level Quality Improvement:  Translate customer issues, launch lessons learned, and manufacturing feedback into updates for DFMEA, PFMEA, control plans, work instructions, and future program quality planning. 
• Cross-Functional Leadership:  Lead and influence cross-functional teams across design, process, manufacturing, project management, and supplier quality to prevent repeat failures and support flawless launch performance. 
• Quality System & PBM:  Understand and practice Koch Guiding Principles, quality management system requirements, APQP discipline, and continuous improvement expectations by following stated policies and procedures. 
• Other Duties: Perform other related duties as assigned by management. 

• Bachelor’s degree in Engineering or equivalent working experience. 
• 7+ years of experience in Quality Engineering, Advanced Quality Planning, Launch Quality, Manufacturing engineering or Design Engineering field; experience working with automotive or similar high-reliability customers. 
• Experience with OEM and/or Tier1 customers, customer quality escalation.
• Strong knowledge of APQP, DFMEA, PFMEA, Control Plan, AIAG Core Tools, 8D, root cause analysis, and customer quality communication and negotiation. 
• Demonstrated ability to lead cross-functional teams and influence without direct authority. Strong accountability, ownership mindset, and professional communication skills. 
• Travel requirements 20-30% (domestic and international).

• Degree in Mechanical, Electrical, Manufacturing, Quality, or related Engineering discipline; training in APQP, AIAG Core Tools, DFMEA, PFMEA, MSA, SPC, or Lean/Six Sigma. 
• Cable/connector design or manufacturing, APQP deliverables, DFMEA/PFMEA facilitation and challenging process, control plan development, problem solving, and cross-functional launch execution. 
• Working knowledge of IATF 16949, VDA, metrology, GD&T, MSA, statistical analysis, Minitab or equivalent tools, cable/connector manufacturing processes, customer-specific requirements, and launch readiness assessment.